You are spending time worrying about issues covering communicating in English. Hand this problem over to us, allowing you to focus on your core business.

"We are having increasing numbers of foreign customers calling us and coming to visit us.  How on earth can we make a good impression on them at their first point of contact with us?  I came across the website of this company TRIPLE A.  I think I will give them a call..."

A niche company offering individually and creatively implemented solutions within their specific area.

"They are a small company offering quality, tailor-made solutions to all their customers.  They specialise in solving any problem that has to do with communication in English.  They sound as if they could help..."

We define your problems in terms of communicating in English. Our knowledge enables us to convert your business problems into challenges we are equipped to meet.

"They quickly started working with our receptionist to define which skills she needs: for example, how to welcome people in a polite and friendly way in English, engage them  in small talk and so put them at their ease.  She would also need the skills to be able to speak to people over the phone, take a few messages and send the occasional email."

We will create a structure: which course, when, the methods and materials used etc., which will ensure the solution of your problem to your satisfaction.

"The TRIPLE A coach suggested  a Mixed Course to bridge the skills gap as defined.  When making the concrete plan - how many sessions, where and when held, and so on - he really took our receptionist's needs into consideration. He was willing to do some of the work out of his normal working hours to allow her to keep her schedule..."

Our expert trainers and coaches put the plan into action. They work with the learner, listening to feedback and making any changes necessary to achieve the goal.

"The TRIPLE A coach put the plan into action straightaway.  Our receptionist had been a bit unsure before the course but her confidence and performance increased dramatically from the first session.  She experienced no pressure from the coach, in fact she thought it was a 'real laugh' and looked forward to her weekly sessions.'Some of the role plays my coach set up were really great' she told me afterwards. 'I learnt so much very quickly and felt very positive about the whole thing'...."

By following the TRIPLE A process, your problem is solved in an atmosphere of trust. We have used our expertise in our area of knowledge – communication in English.

"Our receptionist is now performing well.  She is giving our business partners a great experience when the have any contact with us.  She is now polite and  helpful  in English, whoever she comes into contact with.  She also knows she can call her TRIPLE A coach if there is a fresh challenge coming up for her to deal with. I too know she can do this and can get on with what I should be doing. The problem about communicating in English has been solved!"

Now you are free to concentrate on your core business. Now you know where to come the next time you have a similar problem!  No worries in the future in this area.

"Now I can get back to my real work and drive the business forward.  Never need to worry about communicating in English again.  I've handed all that sort of stuff over to TRIPLE A!"